I have never heard of a place that won't allow you to buy the parts that need to be installed from another place. They gave m some *** about warranty backing, of parts, and stood behind some *** statement saying it was corporate policy.
I guess it must be corporate policy of Midas to rip off the customer. I bought the spark plugs, and wires needed from Auto Zone, showed the front desk the receipt stating that the parts were backed up by their warranty, and still they said they couldn't use the correct parts that I bought. Seems like they have some kind of contract with a company that overcharges for parts. Then, they charge through the nose for their "labor".
I just heard the floor manager say that they have too many customers and not enough people to do the work.
Maybe they don't have enough people working there because their Mechanics moved on to more honest, and respectable places to work. Don't trust the Midas touch because the only good they make is from what they steel from vulnerable customers.
Product or Service Mentioned: Midas Car Repair.
Reason of review: Poor customer service.