Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Midas in Antioch, Tennessee - Forcing a repair on me

1.0
Details
I called back within 20 mns to cancel a repair and the shop telling me there is no repair cancellation
View full review
Review
#1638591 Review #1638591 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I’m writing in regard to my right front caliper needed service at the Clarksville, TN location. My truck broke down in Clarksville on Thursday May 2, 2019 when my right front caliper locked up, I had to leave it at a business over night and came back the next day to...
View full review
Review
#1635134 Review #1635134 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Price reduction
Tags
  • Rip Off
1.0
Details

Update by user Sep 19

No it has not been resolved. Yes the manager got back to me but has not made any mention of complying with my preferred method of resolve. I want my charge for the visit to be compensated by them for allowing my car to be returned to me in non-working order after...

View full review
Review
#1628838 Review #1628838 is a subjective opinion of poster.
Pros
  • Former owner was great
Cons
  • Money hungry
Reason of review
Access/ activation issues
Loss
$225
Preferred solution
Full refund
3.0
Details
Midas in Mount Vernon IL. They didn’t tighten my lug nuts and my tire came loose doing damage to my frame. They said that I had to go get an estimate of the damage in which I did. Gave them the paperwork and when I call, I can’t get the answers I need. If I have to sue...
View full review
1 comment
Anonymous
#1751141

We are very sorry to hear about your experience, however the repairs to the vehicle were made and paid for in full as our insurance company was supposed to do. The technician that was responsible for this is no longer here. If you have anymore concerns please call or come by and as far as this review is concerned along with the history of this customer; we have serviced his vehicles many times; it's a shame out of 20 times he's been here with good service that the one time he was not happy is when we are left a bad review.

Review
#1625718 Review #1625718 is a subjective opinion of poster.
Pros
  • Great service depending on the location
Cons
  • Too expensive
Reason of review
Damaged or defective
Loss
$1250
Preferred solution
I want money for the damage

Midas in Madera, California - Customer Rep lied about pricing and unprofessional customer service

1.0
Details
I called the Stockton Midas for pricing on a oil change for my vehicle they quoted me $45. So I called 2 more to see and they quoted me $29.99. So I called back and the man in charge told me that they are individually owned and he didn’t know what town I was from but that was his price. He was really rude about it also I was nice the whole time. He just had bad customer service and I will never go there or refer anyone there. They lost a potential customer yesterday
View full review
Review
#1624628 Review #1624628 is a subjective opinion of poster.

Midas in Antioch, Tennessee - The shop did an incomplete job on my car. They left a.metal piece hanging from my car that was under the radiator fan.

1.0
Details
They charged me a MIDAS bill of $594.00 and a shop fee for $33.00. Before they started I signed a paper for a job of $530.00 and afterward for a $596.00 incomplete mechanic work. The next morning I had to return to have the job completed without a refund or any kind of return for them waisting my time.
View full review
Review
#1619623 Review #1619623 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Half done work. I want half of my money back.

Midas in Titusville, Florida - Pissed customer

1.0
Details
No one has contacted me ive called several times and still no response, so ive taken matters into my own hands and ive contacted my bank to inform them that i didnt not approve that over charge on that transaction and they will he refunding my money and ive contacted the BBB and filed. Report with them as well this location will never receive another dollar of my money ive also instructed my bank to give me a full refund for the fact that ive been getting the run around from midas, this very unprofessional and i will not play games with midas
View full review
Review
#1618867 Review #1618867 is a subjective opinion of poster.
Resolved
1.5
Details

Update by user Aug 05

I had the work done that I really needed at a Nissan dealer. So glad that I didn't use Midas.

I have cancelled my Midas credit account. I no longer trust them.

Original review posted by user Aug 05

They diagnosed the noise my car was making as shocks. It would have cost $992.09 to fix. The Nissan dealer ran...
View full review
Review
#1613088 Review #1613088 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Stop making erroneous claims.
2.3
Details
Midas - Very bad experience
Midas - Very bad experience

Update by user Aug 03

Increasing the squeal noises, and Failing brake booster

Original review posted by user Aug 02

I took my car (Toyota Corolla) to Midas 800 Marine Dr., to service the brakes, because sometimes I heard a bit squeal noise when I use the brake during going backwards. They charged me 151$ to service brake...
View full review
Review
#1610637 Review #1610637 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Loss
$1200
Preferred solution
Let the company propose a solution
1.7
Details

Update by user Aug 31

Nothing has or will be done about this guys poor customer service...I saw the actual manager shake his hand leave...I got no apology or a call...there were other workers that Jaime argued with as well...Jerk!

Original review posted by user Aug 01

Jamie Garcia- Store Manager I really dont know who gave him...
View full review
Review
#1609288 Review #1609288 is a subjective opinion of poster.
Cons
  • Jamie is very rude and immature
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Brakes