Product: Midas Repair Clear all filters (57 of 57 reviews match)
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Resolved: Midas - I got scammed

4.0
Details
Midas - I got scammed
Midas - I got scammed
I dropped my car off for exhaust work. They quoted me $411. I climbed under my car. All they did was use exhaust putty.
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Review
#1484078 Review #1484078 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Bad quality

Midas - Table fan

4.0
Details
Table fan repair not working
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Review
#1342418 Review #1342418 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Bad quality
1.0
Details
On 7/27/18I was ripped off my Midas. I conversed over the phone with one of the managers. I knew what I heard in regards to the total cost but when I went to pay and pick up my car the cost jumped another $100 and the associate argued with me stating he was right and...
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Review
#1316525 Review #1316525 is a subjective opinion of poster.
Service
Midas Repair
Cons
  • Being conned and double charged for my groupon
Reason of review
Pricing issue
Loss
$100
Preferred solution
Full refund

Went to Midas in Germantown and I felt like I got Ripped off

Supposedly they fixed my brakes and my rotors and some other stuff took it to another mechanic near my job where I work and told me that they charged me to much for just doing Brake work it was $1300 and I felt like I got ripped off I will never ever go back to another Midas again
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Review
#1232765 Review #1232765 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Problems with payment

Midas in Altamonte Springs, Florida - Stole parts from my car!

1.0
Details
my friend brought her car in for a simple tire patch. The "Technician" Farrouk said the tire pressure monitor was "missing" when he took the tire off the rim. Really??? She had just purchased the tires and had the monitors checked and calibrated. After several complaints, and no response from corporate. the management or owner didn't care and only offered free "installation" if a new monitor was purchased through them. Looking into an attorney to see if criminal charges can be brought on the thief. Do not go to Altamonte Spring, Fl Midas unless you want your parts stolen! Not sure why they would deny what can be proven in court.
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Review
#1064662 Review #1064662 is a subjective opinion of poster.
Service
Midas Repair
Cons
  • Employees-management-corporate response to serious issue
Reason of review
committed theft
Loss
$200
Preferred solution
Full refund
Tags
  • Stolen Parts

Midas - Engine light

Took my car to midas on friday the watertown location is closed my engine light is still on my phone number is 857 417 7318
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Review
#1056486 Review #1056486 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Poor customer service

Midas - Repair Review

2.0
Details
My name is steve had my brakes replaced and wheel bearings as well as a muffler repair it required 6 visits for the repairs to be performed properly the tech 's diagnosis or better said (excuse) was my work truck was carrying too much weight. I had the vehicle weighed and iwas 500 pounds below gross vehicle weight and had to google gross vehicle weight for the tech and manager so they understood what they were explaining to me was incorrect. Bottom line lousy service poor record keeping ( did not have all work performed documented) so they wouldnt cover it in warranty. Spoke with the regional rep and his suggestion was to go to a store that is farther away, brilliant customer service you have an issue to bring up and they reccomend to stop going there. I do not recommend midas find a small garage that cares if you come back or not.
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Review
#954895 Review #954895 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Bad quality
5.0
Details
On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I thought something may have not been done correctly during the oil change. They determined right away that it was a serious issue and would need to be...
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Review
#882589 Review #882589 is a subjective opinion of poster.
Service
Midas Repair
Reason of review
Good customer service

Midas in Livonia, Michigan - Beware and forewarned. Expect problems and terrible service.

1.0
Details
I had brought in my employers fleet vehicle in Jan 2015 and they got it in quick and gave a reasonable quote. When I brought it in for service, after being approved to get work done by my employer, the manager slightly increased the original quote that was given. It was a small amount but required a second approval from my employer. The vehicle went in and was done PDQ and I was very pleased by the service and advised my supervisor and vehicle officer that this would be the place to get later modeled vehicles serviced, to which they agreed. Later in March 2015 I took my personal vehicle to this location based upon the previous service and perceived value. I had an unknown leak and when the problem was diagnosed, I was quoted $231.99 for a water gaskets and cooling system service. Additionally they checked and quoted a timing belt, seals and timing cover gasket for $780.00. I told them that I already had the timing belt replaced, which gave me initial pause since it had been previously replaced. However, based on my previous experience with this shop, I told them to proceed only with the water pump, assuming that it was an oversight on the timing belt and other add on's that totaled $780.00. I was called the next day to pick it up and drove it home. Within days the mysterious leak return after only driving a few miles and setting in my garage. I called, advised them of the issue, made an appointment and dropped it for the evaluation. It took approximately 25 minutes and the tech reported no problems. The leaks subsided for a few months but then returned as a minor leak. In Feb of 2016 the leak became more pronounced and I took it to another shop that advised in their invoice " Pressure test coolant system - Found Coolant leaking from behind timing cover - remove cover. found coolant leaking from top of water pump. bolt or water pump to timing cover loose." We drove this vehicle a total of 6,935 miles from the service with midas until we took it to the second shop. On March 2, 2016 I contacted the midas manager Mike and asked that this issue with their "service" be looked at. I sent a copy of both invoices, a description of the problem with the loose water pump cover as documented by the second shop and a summary of the issues we were having with the vehicle. I also sent a chronology to help them understand the issue and only requested that this be brought to the owners attention and have him contact me to discuss. Two days later the Manager Mike called, not the owner as I requested, and advised that they didn't feel it was their fault and was "sorry" but nothing could be done. I advised him, that based on the second shops findings, the fact that they were the only shop to work on this vehicle prior to going to the second shop and that they installed the water pump. It's obvious that since they installed the water pump, and the bolts were loose that the midas "technician" failed to reinstall the bolts properly, missed a bolt, did not torque the bolts or follow the best practice of applying thread lock, which resulted in the continual leak. I also advised Mike that "this reflected who and how they operated as a business and that I obviously would not return, tell everyone I could so they would not waste their time and money and that this was what exactly what reviews were for." Mike again "apologized" and said he would tell the owner what I said. Following this conversation, on March 3, 2016, I contacted midas corporate and advised of this shops poor service and quality. I asked if they would like the invoices and everything I had sent to the Mike at the midas, Plymouth rd, Livonia shop, They advised no and that my complaint would be processed. I gave them until today to respond, but as of March 3, 2016 no reply or contact has been made by any midas representative. Additionally, based on this lack of response, shoddy business practice and failure to stand behind their "work" or even address a customers service concerns, I checked with my employer about the work previously completed on the fleet vehicle I had taken in to the Plymouth Rd, Livonia midas shop. However, largely because of the practice of several people driving the same vehicle and misplacement of maintenance invoices, they discovered that a second repair was made on the very same "repair" this midas shop had previously done. The silver lining of this is that my employer has centralized and made necessary corrections to avoid such oversights in the future. Additionally, they were advised of my experiences and have removed midas from our approved maintenance providers. Do not waste your time or money on this shop or, based on the midas corporate response and lack of customer service, midas as a company. Their are a lot of great shops that provide exceptional maintenance and service. This company however, is not one of them. Good luck if you choose to use them. You will regret it
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Review
#812287 Review #812287 is a subjective opinion of poster.
Service
Midas Repair
Cons
  • Service provided and no response to customer complaint
Reason of review
bad quality, poor customer service, inability to respond to consumer complaint
Loss
$232
Preferred solution
Have the owner call as requested to discuss the issue and pay the full refund.

Contact Midas Customer Service

Mailing Address:
Midas Customer Relations
823 Donald Ross Road
Juno Beach, Florida 33408
United States
Phone:
(800) 621-8545
All Midas Contacts

Midas in in the OC

5.0
Details
Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues, recommended, installed, good people...i'd pay my bill anytime when i trust somebody. when you pay over a 1k in repairs and walk away with a smile that's saying something. 80 words, well......fjkfjskjfksj kjfkdsjfasjfk ksdjfkjfkasjeureiwuriewour skfjsaljfskjf jfksjfksdjfksadj jfksadjfasdklj kfjsdkfjasdk jfsdkfjksd jfkdsjfks jfdskngv jfdskjf jfsdkjj kjfsdkjf jfksdjf jfskdjflksd fjkdsjfsdkl iewurwei cx.,mnmcvn jfvncm,.jfkdsj jfdskfjs jdfkjd jfds jfk fjdskjf fjdskfjs kfjdskfj fjf jfdsfjfjsd jfdskfjsd fjdsfskdlfsdfjsd fjf fjsd jfsjfsd fjsdfsd uirew urei ncm,. jfeiou urw eroiw j nf
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Review
#801851 Review #801851 is a subjective opinion of poster.
Service
Midas Repair
Pros
  • People and service