I have a 98 Lincoln TownCar and about 2 months ago I took my car to get a complete tune-up i.e oil change, filters replaced, spark plugs etc ect. I am fully aware that this is not a new car but when I took my car to get maintanence there was nothing wrong it.
After the job was completed, I left to Midas with a clunk noise and it ended up being the Air Compressor. I didn't give it much thought since I thought, well this is Midas and I trust the company. The car left me stranded about an hour away from my house and a $1000 for new a new air compressor and laber I was home. Like I said, I was trusting MIDAS. This was my first incident with Midas.
As loyal customers, I went back this past friday to get my brakes fixed. While I was waiting for my car to get maintenance a couple came in to complaint about how they brought in their car to get maintenance but left a different issue. As I was listening to their arguement with the manager, I was hoping and praying to god that I was not going to have the same issue again.
Well apparently GOD was on a break because when I got my car back, my car was now in worse condition than when I had brought it in...again this was only brakes being fixed. My car now had the battery light on, check track, ABS light on and air conditioner was not working. I understand that my car is not NEW but there's a big coincidence that in two different times, I bring in the car for routine, again routine, maintenance and I leave MIDAS feeling robbed and disappointed. I gave Midas the benefit of the doubt the first time but the second and when hearing the other couple complain gave me the impression that I was being taken for an expensive ride. I will never ever go back to MIDAS and I will make that all those that I know will never visit Midas since it seems like your company is scamming people.
Product or Service Mentioned: Midas Oil Change.