I took my car to Midas on Saturday for an oil change and was told my trans coolant line had a leak and Philip asked me if I wanted them to replace it. He also told me the previous shop that changed my oil stripped the oil plug but he rethreaded it for me at no cost.
I declined the fix to my hose leak and paid for oil change and left. Next day had about 1 quart of oil on driveway. Spoke to the manager, Charles, on Monday in person and he said that according to receipt I declined the drain plug. I told the manager I was not offered a drain plug.
The manager said he would contact the owner and get back to me. It is Wednesday, no response from the manager so I took my car to to another shop and have confirmed that there was no trans coolant leak and that now I need a new oil pan, plug $440.
Don't trust Midas. Dishonest and obviously show no concern for their customers.
Product or Service Mentioned: Midas Oil Change.
Monetary Loss: $600.