Midas - Damaged car and dishonesty

I took my car to Midas on Saturday for an oil change and was told my trans coolant line had a leak and Philip asked me if I wanted them to replace it.He also told me the previous shop that changed my oil stripped the oil plug but he rethreaded it for me at no cost.

I declined the fix to my hose leak and paid for oil change and left. Next day had about 1 quart of oil on driveway. Spoke to the manager, Charles, on Monday in person and he said that according to receipt I declined the drain plug. I told the manager I was not offered a drain plug.

The manager said he would contact the owner and get back to me. It is Wednesday, no response from the manager so I took my car to to another shop and have confirmed that there was no trans coolant leak and that now I need a new oil pan, plug $440.

Don't trust Midas.Dishonest and obviously show no concern for their customers.

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Product or service
Oil Change
Review category
Service Centers and Repairs
review #521579 by

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