Contact Midas Customer Service
Midas Phone Numbers and Emails
Toll-Free Number:
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(800) 621-8545Midas Consumer Relations
Customer Service:
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(501) 683-8273Midas Arkansas
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(501) 625-9833Midas Arkansas
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(408) 498-7075Midas California
Midas Email:
Midas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Midas Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Midas is 8006218545. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 84% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Midas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Midas Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Midas is 8006218545. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 84% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Midas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Midas mainly because of staff, product/ service, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Midas is consumerrelationsmidas@tbccorp.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Midas Customer Service?
Most Popular Number:
| Total calls: 1 974 | Issues resolved: 31 | Last call: Jan 16, 2026 |
Contact Information
Midas Website:
Midas Help Center:
Corporate Office Address:
Fax:
How Good is Midas's Customer Service?
The manager of the center spoke to me. He had a excuse for everything I Documented in the survey. Stated a $50.00 deduction will be applied to my next service. Why can't the amount be deducted when receiving my midas credit card bill. What make the manager think IAM going to return! A customer for 30 years. No outstanding debt with the company. My problem was not resolved to my satisfaction.
Uncaring and unprofessional
The worst experience in my life. They have been working on my car off and on for the last month. My car is currently in their shop for an oil leak. After a month in the shop, they have changed the oil pan gasket twice, valve cover and timing cover and it’s still not fixed
Arrogant and rude
My son took his new used pickup to Midas to have it aligned because it had a drift to the right. After my son left Midas driving home he called me a certified mechanic and said dad it's still drifting pulling to the right. I asked him what the specs say the print out from the alignment what does it say about Camber and caster. I didn't get a print out they didn't give me one, So I sent him back to the Midas in Spring TX and they said ohh our printer is broken. Show a few days later I went up there and talked to whoever the service writer was a young kid... And he told me that there was bad front end parts.... At any rate this is very poor customer service and lack of knowledge behind the counter. I kept telling him all I wanted to know is what the camber and Caster said I realize there's a little wear on the front end... Then he told me the bad front end parts would could cause a change in the camber/caster readings. This is inaccurate only a ball joint can change the cambercaster and they're good. It's a shame Midas used to be a reputable automotive repair.
I will never return to this location after my experience.
Summary of Midas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Midas?
Staff Question:
- “Issue with service”
- “Bad service at midas”
- “Terrible service”
Product/ Service Question:
- “Warranty issue”
- “Complaint”
- “Had to get a rental while my vehicle was being worked on.”
Payments and Charges Question:
- “I paid two thousand five hundred dollars for them to fix an electrical system problem. They had the car on and off during the year and kept it 2 times for a whole month at a time. They gave me back the car with the same problem that it had .”
- “Over charged”
- “I mailed my payment in and I received a message on My phone stating payment due”
Request for Information Question:
- “To talk about a bad experience I had at Midas and now I want them to not charge me for what they did to my car and I'm afraid to bring my car back there to get it fixed I just want them to forget about the money I owe them I'll explain when you call”
- “Check a status”
- “I need to know my entire credit car number”
Return/ Replace Question:
- “Took my car for the timing belt replacement. The shop was unable to successfully make the repair. Now the car cannot be driven.”
- “Gotta a oil change from your business in Findlay ohio, I drove it to toldedo and engin”
- “Engine light came on after oil change and is still on”
Shipping and Delivery Question:
- “Issue with location”
- “I never received my rebate card in the mail yet it's been since May”
- “Have not received return phone call from franchise store owner”
Employment Question:
- “Apply for job”
- “Bad job”
- “W2”
Refund Question:
- “Refund”
- “Compaint refund”
- “I want a refund all work was in complete?”
Cards Question:
- “Need a new card”
- “Credit card”
- “Ask for mailings addressChange of mail-in address for new credit card.”
Account Question:
- “Account”
- “Code P0420”
- “Need my account number”
Website/ Application Question:
- “Installation”
- “Filter Installed w/ holes punched by tech”
- “Left front caliper poorly installed”
Activation/ Cancellation Question:
- “Cancelled appointment and given to someone else”
- “Unsubscribe my mailing”
- “Cancell credit card”
Other Question:
- “Survey”
- “Liers”
- “I have been lied to on different occasions and told I needed a compressor when I didn’t”
Compare Midas Customer Service To
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