Contact Midas Customer Service
Midas Phone Numbers and Emails
Toll-Free Number:
-
(800) 621-8545
Midas Arkansas:
-
(501) 625-98334536 Central Ave, Hot Springs, AR 71913
-
(501) 683-82739214 N Rodney Parham Rd, Little Rock, AR 72227
Midas California:
-
(424) 625-215613021 W Washington Blvd, Los Angeles, CA 90066
Midas Email:
How to Contact Midas Customer Service?
Most Popular Number:
| Total calls: 1 922 | Issues resolved: 30 | Last call: Jan 4, 2025 |
Midas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Midas Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Midas is 8006218545. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 93% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Midas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Midas Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Midas is 8006218545. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 93% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Midas may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Midas mainly because of staff, product/ service, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Midas is consumerrelationsmidas@tbccorp.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Midas Website:
Midas Help Center:
Corporate Office Address:
Fax:
Midas Customer Service Reviews
I went in for a scheduled appointment for a routine oil change on time! I ended up with a $278 bill and now realize that I was literally scammed.
I asked for my front headlight bulbs be changed and I brought them it with me as my son had brought them for me to use, I was told that the whole front bumper had to be taken off to replace my bulbs which wasnt true as they changed it before and had documentation, I watch the technician placed the bulb on the drivers side and the bumper wasnt taken off, he never changed the other side as the bulb is still in my car, he then replaced lug on my tire on the passenger side total of 3, and I wasnt ASKED TO REPLACE THEM, WHY? Before anything is done to your car and replaced the customer should be ASKED, I had 4 new tires replaced there at Midas, all my brakes done, multiple car fixtures at this Midas and spent more than a couple of thousand dollars, now I remember that every time I went there something was always found wrong. I will never know if things were actually wrong as when you trust the place youve given business too, things should actually be wrong, like I said I will never know, but after this past week experience and me out of 278 dollars for and oil change and headlights bulb replacement, this will be my last venture to Midas, I absolutely will not go back, CUSTOMERS BE AWARE WHEN YOU TRUST MIDAS ON OAKTON IN DES PLAINES.NICE CUSTOMER SERVICE.
HOW CAN THEY SLEEP AT NIGHT AFTER SCAMMING PEOPLE. ALL I KNOW IS THAT KARMA WILL EVENTUALLY GET THEM.
How Good is Midas's Customer Service?
The worst experience in my life. They have been working on my car off and on for the last month. My car is currently in their shop for an oil leak. After a month in the shop, they have changed the oil pan gasket twice, valve cover and timing cover and it’s still not fixed
Arrogant and rude
My son took his new used pickup to Midas to have it aligned because it had a drift to the right. After my son left Midas driving home he called me a certified mechanic and said dad it's still drifting pulling to the right. I asked him what the specs say the print out from the alignment what does it say about Camber and caster. I didn't get a print out they didn't give me one, So I sent him back to the Midas in Spring TX and they said ohh our printer is broken. Show a few days later I went up there and talked to whoever the service writer was a young kid... And he told me that there was bad front end parts.... At any rate this is very poor customer service and lack of knowledge behind the counter. I kept telling him all I wanted to know is what the camber and Caster said I realize there's a little wear on the front end... Then he told me the bad front end parts would could cause a change in the camber/caster readings. This is inaccurate only a ball joint can change the cambercaster and they're good. It's a shame Midas used to be a reputable automotive repair.
I will never return to this location after my experience.
Unprofessional,In denial,Liars
The person who I talked to referred me to another Midas shop and when I called the Manager at the Midas store at 43rd Ave. And Glendale Ave. In Glendale, AZ told me to come in and they reset the service engine soon light, he and his mechanic were able to get the light to go off and were very polite and very helpful thank you again so much
Summary of Midas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Midas?
Staff Question:
- “Customer service”
- “Bad Customer service”
- “Vehicle service related”
Product/ Service Question:
- “Toilet seat cover broken”
- “Complaint”
- “Problem with mitis here in Toledo, Ohio”
Payments and Charges Question:
- “Coupon issue”
- “Employee haven't been paid”
- “Reimbursement check for faulty oil changes”
Request for Information Question:
- “No response for refund after $4000 misdiagnosis”
- “Concerns”
- “Question about charge on part”
Return/ Replace Question:
- “Gotta a oil change from your business in Findlay ohio, I drove it to toldedo and engin”
- “Engine light came on after oil change and is still on”
- “They changed my oil and now my car is smoking my whole inside of my engine is full of oil and there's no more oil in my reservoir”
Shipping and Delivery Question:
- “Issue with location”
- “I never received my rebate card in the mail yet it's been since May”
- “Have not received return phone call from franchise store owner”
Refund Question:
- “Refund”
- “Compaint refund”
- “I want a refund all work was in complete?”
Employment Question:
- “Bad job”
- “W2”
- “401k plan”
Cards Question:
- “Need a new card”
- “Credit card”
- “Ask for mailings addressChange of mail-in address for new credit card.”
Account Question:
- “Account”
- “Code P0420”
- “Need my account number”
Website/ Application Question:
- “Installation”
- “Filter Installed w/ holes punched by tech”
- “Left front caliper poorly installed”
Activation/ Cancellation Question:
- “Unsubscribe my mailing”
- “Cancell credit card”
Other Question:
- “Frustrated customer experience”
- “Tire warrenty”
- “I had to take my car into the same Midas 6 times for a fuel pump problem They finally fixed my car Hours of my time were wasted and. they put me.in a dangerous situation”
Compare Midas Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
