MIDAS STORE #724, Central Ave Albany NY.
We had all four brakes changed, brake pads, all the rotors (which were bent) two years back.
Couple of weeks back the car started pulsating so I took it to the same shop where an obnoxious and arrogant person named Todd gave me an estimate which included change of rotors amongst other stuff.
When I protested about the brakes breaking down in two years, and I told him it was my wife’s car, he said maybe I should cut her big toe off.
IF IT WAS SUPPOSED TO BE A JOKE IT WAS DISGUSTING, lNSULTING AND IN VERY POOR TASTE. MAYBE EVEN RACIST SINCE I AM NOT WHITE AS PER THE DEFINITION IN THIS COUNTRY.
By the way they had already started working on the car even before the estimate was presented to me.
There was also a charge for three year wheel alignment without my permission.
I was cheated and insulted by the entire episode.
I need to get compensated and a written apology from the manager.
Product or Service Mentioned: Midas Car Part Replacement.