Anonymous
map-marker Chicago, Illinois

Terrible what they did to my niece, welded the catalytic converter on for $1,250.00, KNOWING FULL WELL the 02 sensor had to be put on. Even if she didn't buy the 02 sensors, WHO would suggest welding

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The Midas shop at 7419 Stoney Island, WELDED the catalytic converter to my niece's car w/o the wiring and 02sensors! Even if she didn't want to pay $600 skyrocketing *** pricess for an 02 sensor that I had previously had put on for $38-$42, who would suggest WELDING to a 27yr year old female.

KNOWING tge next mechanic wouldn't want to deal with it. The 02 sensors can't be put on because the damn this is now WELDED TO THE CAR! WHO DOES THAT. These folks came recommend by my cousin who was happy with then.

I NEVER would have gone to Midas. NOW DOUBLE WILL HAVE TO BE PAID (IF) I WANT TO DRIVE THIS CAR. I was selling it to my niece after getting the converter... WASTE OF MONEY AND TIME.

WHO WOUKD SUGGEST WELDING KNOWING FULL WELL TGE WIRING AND SENSORS ARE NEEDED!

THEY GOT OVER LIKE THE RATS! IM BEYOND PISSEDWtfWtfWtfWtfWtfWtfWtfWtfWtfWtfWtfWtfWtfWtf

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User's recommendation: Bypass them st all costs and I do mean COSTS!!

Anonymous
map-marker North Bergen, New Jersey

Scammed for work done, that was not done!!!!!

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I was charged an outrageous amount of money for a transmission seal, only to find out that there wasn't work done on my transmission. Midas of Branford, CT. I thought that I could trust Scott (manager) to be honest- Truly disappointed and feel taken advantage of...
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User's recommendation: I will not recommend them for anything....

Anonymous

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Verified Buyer
| map-marker San Antonio, Texas

Oil change

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Midas - Oil change
Midas - Oil change - Image 2
I needed an oil change, tire rotation. I was given a work order 116.00. I said thats a lot of money for an oil change-rotation, he said let me see what l can do $89.00 / Midas Had a special for 49.99 synthetic blend or synthetic oil with tire rotation. I showed the Manager the add they were running. I had to return, they didnt do my tire rotation.
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User's recommendation: I would not recommend this place

Anonymous
map-marker Carbondale, Illinois

Me and my family still needs help

That nothing has still been done to help me and my family get our vehicle back and we are still without a vehicle thanks to Midas
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Cindy D Pmt
map-marker Sabie, Mpumalanga

Bad job

Didn't to fluids... worst of all, checked oil when I got home... oil is dirty and half quart low... when I called, they could'nt have cared less...I contacted Midas...
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Loss:
$81

Preferred solution: Full refund

User's recommendation: Do not go there!!!!

Billy G Eqf

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Verified Buyer
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Verified Reviewer

Overcharged again

Midas - Overcharged again
Was charged 1137.71 for an oil change today tried to talk to someone on line and got hung up on after I was told they would get back to me in a few days really.
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Loss:
$1000

Preferred solution: Full refund

Anonymous
map-marker Riverdale, Georgia

I had shocks and struts put on for $1400 and my vehicles is still squeaking. I paid for my motor mounts and they left one off and it hadn’t been corrected.

My vehicle was to have mounts put on that I paid for and only two of the three mounts were replaced yet I paid for all mounts (3) to be replaced Now lets resolve this matter. Thank you
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User's recommendation: None until I receive satisfaction. Thank you…

Birl Bwi
map-marker Clarksville, Tennessee

My bill

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They. Some. Dame. Crooks. That. U. They. Are. No. Dame. Good. At. All. I. Would. Send. My. Dog. To. Them. They. Lie. Over. Chargé. U. I. Wouldnt. Take. A. Bicycle. To. Them. To. Fix. A. Flat. I. Never. Go. Back. To. Them. And. I. Warn. People. About. Them
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Tammy S Bzc

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Verified Reviewer
| map-marker Houston, Texas

Services paid but not performed

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Updated by user Nov 17, 2022

As of 11/17/22There has been broken promises from corporate and no resolution. On 10/04/22 I spoke with Quinntel Smith a supervisor for TCB corporation, which I'm going to assume is Midas parent company, I explained the situation, Mr.

Smith called the store, informed me I was due a refund, sent me my original invoice which I never received from the store, sent and email expressing empathy and a willingness to help, requested my address, informed me how much I was due back, and then....crickets.

I have not heard from anyone since. When I try calling the number I get the ultimate run around its ridiculous

Original review Sep 27, 2022
I have since called the location at 1960 where I had the nonservice and the manager hung up on me. I still have no resolution
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Loss:
$125
Cons:
  • Did not perform the serices in which i paid for

Preferred solution: Full refund

Megan C Qqj

Customer complaint

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Midas - Customer complaint
This specific location not honoring the businesses oil change coupons and then to proceed to tellme that his system has been hacked.
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Loss:
$103

Preferred solution: Full refund

User's recommendation: I will not recommend anyone here.

JIM R Bug

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Verified Reviewer
| map-marker Richmond, Texas

Service

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Midas - Service
Service problem no help don't go there technical is totally incompetent told me nothing was wrong with my car A terrible Oder from my exhaust and loud leak I told her she was wrong then she came back and said you have a cracked converter and a broken pipe Wow she is totally incompetent I would not trust any diagnosis she performs
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Preferred solution: Get rid of tech

User's recommendation: Don't go there

JIM R Bug

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Verified Reviewer
| map-marker Richmond, Texas

Wrong diagnosis

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Midas - Wrong diagnosis
Missed diagnosis incompetent technician she told me there was nothing wrong exhaust fumes in car are really bad and loud converter leak
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Saint Louis, Missouri

Misdiagnosed repair

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Came to with rattle on passenger side mechanic test drove it no interraction with me didn't show me nothing later Manager gave me estimate ask then would solve problem oh yes tried to lower quote said only 30 dollars coupon ok took break waited for parts had one box work a little did another car finally finished 4 hour wait paid left rattle still there 550 for nothing called back said bring it back did day this time he drove said problem fixed I said what the first noise fixed I said there only one sound and that is the original rattle. Point to strut engine mount said he call me with estimates never did one mechanic said its brake pins 20 part saw video he's right midas should take responsibility 35 year customer not right

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User's recommendation: Put in writing solution guarantee

Anonymous
map-marker Santa Ana, California

I went to get my oil changed. And was very disappointed with the services. I was very upset when I was told my oil was still uncleaned. Paid full service price.

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They're trying to take your money for unneeded repairs. And the guy who repaired and changed the oil was very nasty and unpleasant. I will never go back.again
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Robert H Xxq

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Verified Reviewer
| map-marker Anderson, Ohio

Breach of Contract

Midas - Breach of Contract
I have been to the location on Beechmont Avenue 4 times for the same repair. Each time they tell me the leak in power steering is fixed. $1350 later it still leaks and I cant drive the Truck. Its under warranty and I have documentation from another repair shop saying the repair needed was a $30 power steering cooler. I feel Midas should fix this Under Warranty because if I have to get another garage to fix this, I will contact my attorney who is also my cousin and I will sue Midas for the cost of the repair PLUS Attorney fees as allowed by law.
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Loss:
$1500

Preferred solution: Let the company propose a solution