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i called late on friday december 16th to disguss doing a simple brake job my truck although 17 years old is in pristeen shape as it has been garaged for most of its life and has only 66,660.00 miles i explained to the manager that my wife had a severe injury to her...
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2.6
I didn't like
  • Bait and switch tactics
#1149690
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Took My truck to get shocks,and brakes replacement sense yesterday 2:00 PM wait 4 hours and they said they need extra tool to be able to replace the Brake pads but at the moment they don't have it and c all this morning the front desk manager kips giving me run around...
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1.0
#1131259
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store 7078608 associate steve at 1040 am on 11/6 . i had an 11 am appt. upon arriving steve pulled up this vehicle in computer and noticed that i always use used groupons for oil chgs and that they were not going to except more then 2 per customer from now on and...
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2.3
I liked
  • Most of the techs
  • Great receipts for tracking service
I didn't like
  • Associate steve was rude and condsending but civil
  • Being belittled for not having work done at that shop
#1127129
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Midas - Im pissed off

Midas
#1147555
1.0
Details
Had one of your workes yell at me about a tire i was trying to get on a rimand said that i had 2 waite 2 hours to get a oil change when they all was stainding around doi g nothing
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Midas - Horrible

Midas
#1135062
I did not do the oil change. I expected to pay a little more than the free oil changes coupon that I had due to having sythetic oil. My goodness. Its out at 54.99. Then 20.00 off that outrageous. The oil costs a little more but 54.99 terrible
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Midas - Excellent service and repair

Midas
#1117014
4.7
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I visited the Midas on kettlman in Lodi ca and I can't even begin to explain how great CJ the manager was in helping me. His crew are very hard working and knowledgeable as well as friendly.
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Midas - Poor and incomplete repair of transmission. Vehicle

Midas
#1113681
Incorrect instruction given on transmissions capability to operate after said repair.
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This shop, the manager, and district manager lie, and they are negligent, rude, disrespectful, and incompetent. This is based on the last 2 experiences my husband and I have had there within the last month. First, I brought my Jeep in for an oil change and tire...
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1.0
#1120327
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Suspect they razor cut a new belt Sprayed can oil over an area then Overcharged in parts and labor for a new Power steering pump Did not install one (dull as old one was no new paint shine to it) Forgot and left Top Cap loose (to make an immediate leak over area from...
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Anonymous
Rico pico

Was not what thought. Was not charged and they fixed guaranteed work right away next time in no charge.

1.0
#1120300
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I had purchased wheel bearings for a 2002 pontiac firebird. And i told them to check about the power steering leak,they gave me a quote on both. But tried telling me forget the wheel bearings, the power steering is more important. In which i know if i let those...
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2.5
#1119871
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Went to Midas on Erie in Hamilton, ohio for an alternator issue, they replaced. Low and behold my car wouldn't start I called them explained the situation they wanted to charge around 400 for their mistake. I asked another mechanic to look at it and he said they did...
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1.3
#1118920
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I had a oil change 27 $, call and informed university hts Midas my car was smoking. The manager said bring it, I can't drive it no oil. I had it towed, if our fault will reimburse 85$ didn't happen. The tech put oil in my car after driver dropped it off. I know there...
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1.0
#1116835
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I had new Monroe shocks installed on my 2010 Ford Ranger originally at the Greece,NY Midas store in Nov. 2012. I do put a lot of miles on my truck but maintain it to a fault as I depend on a reliable vehicle.At about 120K miles this Sept I noticed my ride was getting a...
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Anonymous
Bill Butler

Not Resolved yet and I really don't expect them to do anything. Just plain *** poor management and do not care a thing about customer relations.So I'll just keep on sending t...

1.0
I didn't like
  • Disgusting business practice
#1115289
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Contact Midas

Mailing Address:
Midas Customer Relations
1300 Arlington Heights Road
Itasca, IL 60143
Phone:
(800) 621-8545
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I bought a battery in February 2016 , I recently experienced a problem with it. I went to midas in kroonstad to inform them of the problem I am facing, they then told me the problem was "battery water",they refilled it yesterday , it worked only for that moment. I was...
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#1113930
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