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5.0

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I thought something may have not been done correctly during the oil change.

They determined right away that it was a serious issue and would need to be taken to the dealership. Since it was a holiday weekend I was worried that nothing could be done. But the service agent called the dealership for me and told them I was bringing my car right over and that it would probably need a part installed. He told them I would need a loner car.

When I got to the dealership they said I would have to leave the car as no one could look at it until after the holiday. They did give me a car to drive.

I was so impressed with the Midas personnel and want to say they went above and beyond to help me. Thank you!

Reason of review: Good customer service.

Location: Cedar Falls, Iowa

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