Contact Midas Customer Service
Midas Phone Numbers and Emails
Toll-Free Number:
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(800) 621-8545
Midas Arkansas:
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(501) 625-98334536 Central Ave, Hot Springs, AR 71913
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(501) 683-82739214 N Rodney Parham Rd, Little Rock, AR 72227
Midas California:
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(424) 625-215613021 W Washington Blvd, Los Angeles, CA 90066
Midas Email:
Contact Information
Midas Website:
Midas Help Center:
Corporate Office Address:
Fax:
How Good is Midas's Customer Service?
Summary of Midas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Midas?
Staff Question:
- “Received bad service”
- “Poor Management, Poor Repair, Poor Service, Broken Car”
- “Service complaints”
Product/ Service Question:
- “Misplaced warranty on my car”
- “Well I'm an ex employee at Midas here in Ogden Utah 220 Washington is the address of the store I work there for a couple months and my first paycheck got lost and they have not resolved that it's been 4 months I don't have to get an attorney or just”
- “My celling fan not working”
Payments and Charges Question:
- “Need number to pay my bill”
- “Charged almost 25 extra per rodor”
- “A complaint. Charge me a $104 for a diagnostic and never diagnosed the problem. I know this because they told me they don't have AO. BD1 machine.”
Request for Information Question:
- “When is my next pay date and for how much?”
- “To find out about the new credit card”
- “Talk to somebody about my car getting done at Midas in Evansville”
Employment Question:
- “Bad job”
- “W2”
- “401k plan”
Refund Question:
- “Refund”
- “Compaint refund”
- “I want a refund all work was in complete?”
Cards Question:
- “Ask for mailings addressChange of mail-in address for new credit card.”
- “My credit card”
- “Need a new card”
Return/ Replace Question:
- “I'm an upset customer & this is why. I just sent my hard earned money on getting my inner & outer tire rids replaced on 2002 Buick LeSabre on 4/26/2022 and I just recently took it to another garage to get another problem looked @ and come to find out”
- “I was trying to get a oil change at the Carson location but know one is answering the phone”
- “Management changing prices”
Shipping and Delivery Question:
- “I never received my rebate card in the mail yet it's been since May”
- “Have not received return phone call from franchise store owner”
- “Store in Redding Ca has my car for repairs didn't receive part ordered yesterday but didn't tell me they were closed through the weekend I live in Dublin Ca was here for work when car broke down. I need to be home Mon for appt with Kidney Dr”
Account Question:
- “Account”
- “Need my account number”
- “Account information”
Website/ Application Question:
- “I visited Midas for a simple oil change on my new 2016 Ford Focus May 3, 2018. Over the course of the last 7 days my battery has died more than five times since the service. Opening the hood I see that my new battery was replaced with an older batter”
Other Question:
- To report an issue
- “Complaint on store”
- “My car has not been fix properly”
About
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Midas is a chain of auto repair outlets. The company was founded in 1956 by Nate Sherman. The tagline of the company is: "Trust Midas touch." The company employs thousands of people, some of which are franchisees. The company specializes in shock absorber service, brake, maintenance and exhaust services, tires service and many other kinds of repair services and auto programs. In 1987 Midas issued its Standards of Service to maintain and improve the standards of the services provided at Midas outlets. In 1997 Midas completed its initial public offering. The company operates a lot of its outlets all over the world.
Midas is ranked 243 out of 1203 in Service Centers and Repairs category
USA, Canada
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