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1.8 Based on 45 reviews
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  • Customers like
    • Loyalty 1
    • Old management 1
    • People and service 1
  • Customers don't like
    • Being ripped off 4
    • Quality 4
    • Staff 4

I don't want to give midas (stetson hill, colorado springs, colorado) business again! Every since Brian the previous manager left, the customer service is so bad. I am disappointed. In these times, customers have lots of choices. I hope you look into this. You can have a great mechanic but if I come to your counter and you act indifferent, unattentive to my question, push a bill at me, like a robot, it doesn't matter. After giving the shop a... Read more

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hi I has in one of your stores on 05/16/16 I was treated badly by your manager Jordon where was one car waiting and an car coming in at 2pm I new I would have to wait i only wanted an oil change Jordon was rude and kept smirking out of the four people that came in after me I was the last one two leave expert for the 2 pm customer they did not even go over the paper work with me i then ask for the dis. mangers number and was given the wrong... Read more

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I have been a Midas customer for close to 8 years. I have mainly used the Maple Ave. Hartford, ct, & just recently New Britain Ave, hartford, ct, locations. I am done using you guys. In last 2 yrs you guys have put inferior parts on my vehicle. I had to change 1 part (left loer ball joint) twice in less than 7 months, 4 times in 3 yrs. I changed my valve cober gasket and alternator in Aug of last yr now the same gaskets need to be changed... Read more

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I recieved a oil change may 6 2016,after leaving the company i obversed that oil was leaking out of my car which has never happened i had the car fir about 2 months fully serviced at abrahms automotive which im financing the vehicle. Around 6:50pm i noticed my car was about to cut off before hand i gave midas a call letting them know my car is leaking oil so i pulled my car over with the children in the back and all of my oil had leaked out my... Read more

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I got my car fixed at Midas they did value cover seal and trans gasket seal they also used RTV gasket sealant to seal up a electrical connector on my transmission where slight signs of trans fluid was present, I got it done than two days later, My trans started leaking bad I was going to take it back to them, but they said they needed 2 days than they could look at it, So I decided to take it to the Mercedes Dealer and when they looked at it... Read more

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I took my car to Midas located in Fairfax, Va and I walked in 10 minutes to 6pm and asked if I can get my tire to be changed since I drove all the way from Maryland with a spare tire coming from work to this particular location, since it's closer to my home and my favorite spot where I take my car and my wife's for everything, and I was shocked when I was told they couldn't do it since they have a car in front of me and they are about to do the... Read more

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Midas has incompetent techs. Took vehicle in for a loud noise coming from the exhaust system. Catalytic converter had broken. Waited three hours for Midas to install a new converter. The next day, the catalytic converter fell off the vehicle onto the expressway. I will take the vehicle in for them to make it right (repair) under warranty. If they do not, I will take serious action. I'm tired of dealers price gouging customers and, on top... Read more

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  • From mobile
  • Midas
  • Apr 23
  • #835061

Wait me 2 hrs for just re inspection to ck back light for safety after fix light beacose I didn't fix ther I did fix my self .... Add comment

I had a brake job done on my van, the parts came from N A P A ,total cost of parts $370.97 I called N A P A and asked what it would cost me for the parts.$257.07, that's joe blow walking in off the street price , I know Midas gets a good discount on parts. The mark up is not reasonable ; also a charge for shop supplies $27.75???? for a little anti seeze and a pair of rubber gloves ???? I( have complained to Midas , and have not had a... Read more

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I had a rear brake job done, I watched as a driver from N A P A dropped off the parts needed. Rotors X 2 ,Brake pads , I was charged $113.90 over the price I could have bought them for at the same N A P A store. I know Midas also gets a good discount from N A P A .+ $27.75 for shop supplies ??? a little anti seeze .and a pair of rubber gloves, At that time Midas was offering $59.00 life time on brake pads per wheel I was not offered that price... Read more

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