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  • Customers like
    • Loyalty 1
    • Old management 1
    • People and service 1
  • Customers don't like
    • Being ripped off 4
    • Quality 4
    • Staff 4

I took my car to Midas located in Fairfax, Va and I walked in 10 minutes to 6pm and asked if I can get my tire to be changed since I drove all the way from Maryland with a spare tire coming from work to this particular location, since it's closer to my home and my favorite spot where I take my car and my wife's for everything, and I was shocked when I was told they couldn't do it since they have a car in front of me and they are about to do the close out !!!! Clint who was the person informed me and I looked out the hours of operations and... Read more

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Midas has incompetent techs. Took vehicle in for a loud noise coming from the exhaust system. Catalytic converter had broken. Waited three hours for Midas to install a new converter. The next day, the catalytic converter fell off the vehicle onto the expressway. I will take the vehicle in for them to make it right (repair) under warranty. If they do not, I will take serious action. I'm tired of dealers price gouging customers and, on top of that, can't even do the job right. One thing I've noticed about service these days, people are... Read more

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  • From mobile
  • Midas
  • Apr 23
  • #835061

Wait me 2 hrs for just re inspection to ck back light for safety after fix light beacose I didn't fix ther I did fix my self .... Add comment

I had a brake job done on my van, the parts came from N A P A ,total cost of parts $370.97 I called N A P A and asked what it would cost me for the parts.$257.07, that's joe blow walking in off the street price , I know Midas gets a good discount on parts. The mark up is not reasonable ; also a charge for shop supplies $27.75???? for a little anti seeze and a pair of rubber gloves ???? I( have complained to Midas , and have not had a response. Read more

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I had a rear brake job done, I watched as a driver from N A P A dropped off the parts needed. Rotors X 2 ,Brake pads , I was charged $113.90 over the price I could have bought them for at the same N A P A store. I know Midas also gets a good discount from N A P A .+ $27.75 for shop supplies ??? a little anti seeze .and a pair of rubber gloves, At that time Midas was offering $59.00 life time on brake pads per wheel I was not offered that price for the same work done to my car.with same garentee. Read more

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I had brought in my employers fleet vehicle in Jan 2015 and they got it in quick and gave a reasonable quote. When I brought it in for service, after being approved to get work done by my employer, the manager slightly increased the original quote that was given. It was a small amount but required a second approval from my employer. The vehicle went in and was done PDQ and I was very pleased by the service and advised my supervisor and vehicle officer that this would be the place to get later modeled vehicles serviced, to which they agreed.... Read more

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Recently I took my car to a mechanic to have my brakes checked, while I was having the brakes checked I asked to have the oil changed. When the mechanic took the reservoir cap off , he noticed chip marks on the top of the reservoir and oil all around the block of the engine where the reservoir is , he immediately called me , he told me that there is severe damage to the reservoir and that there was a crack in the block from who ever did the last oil change, he even took pictures and sent them to me . you could see that the oil was caked around... Read more

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I used to go to the Old Troy Pike Store Huber Heights Ohio and the service was excellent, but now they rip you off without performing the service. Example: I supposedly got a new starter. Five months later another business Precision Tune tells me a new starter was never installed and probably was a used junkyard part or it was not installed at all. Boy did they charge me. New management is definitely needed because if I can't trust my mechanic then who can you trust. Won't be doing business there anymore. Read more

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Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues, recommended, installed, good people...i'd pay my bill anytime when i trust somebody. when you pay over a 1k in repairs and walk away with a smile that's saying something. 80 words, well......fjkfjskjfksj kjfkdsjfasjfk ksdjfkjfkasjeureiwuriewour skfjsaljfskjf jfksjfksdjfksadj jfksadjfasdklj kfjsdkfjasdk jfsdkfjksd jfkdsjfks jfdskngv jfdskjf jfsdkjj kjfsdkjf jfksdjf jfskdjflksd fjkdsjfsdkl iewurwei cx.,mnmcvn jfvncm,.jfkdsj... Read more

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fuel pump removes and replaced, since then engine light is on. took car back to repair the problem. Gave me another bill for $684.28 including three extra pieces that car needed. I refused to pay that amount, because it was under guarantee, even though I bought the piece myself, but they installed it. I went back few month after and manager, (nasty) told me that guarantee had expired and that I have to pay that amount if I want the car repair. I left the place, I felt intimidated. Other auto services,(Pep boys), (One car Doc Inc.) gave up on... Read more

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